Q - Do you accept Section 8 / low income?
A - Effective January 1, 2020, Jones & Jones Communities will now accept Section 8 vouchers. The rental requirements stay the same, and all applicants must qualify at 2.3 times the rental rate, as well as the employment and credit requirements.
Q - What is your pet policy and what breeds are allowed?
A - Pets are welcome. We allow up to two pets total. There are no weight restrictions, but some breed restrictions do apply. All pets are subject to review and the management's final approval. If the pet is approved, we will require a deposit of $400 per pet and a monthly pet rent of $40 per pet. We will also require the following:
1. Photograph of each pet
2. Current vaccination record for each pet
3. Proof of pet license for each pets
4. Proof of spay or neuter for each pet.
Q - Do you have a fitness center?
A - Yes, we have a fitness center onsite.
Q - Are there washer and dryer hookups in the apartment?
A - No, there are no private washer and dryer hookups inside each apartment, but there are laundry facilities available throughout the property.
Q - Does the security deposit depend on my credit score?
A - We take into consideration a complete credit, rental, and employment history when determining the security deposit.
Q - Do you offer 6-month leases?
A - Yes, we offer 6-month leases, however, the rent will be increased by 20% per month.
Q - How many people are allowed to live in an apartment?
A - The guidelines are as follows:
Studio - No more than 2 people
1 bedroom - No more than 3 people
2 bedrooms - No more than 5 people
3 bedrooms - No more than 7 people
Q - Are utilities included?
A - Utilities are property specific. Please contact the Leasing Office for more information.
Q - How long can I hold an apartment?
A - With a holding deposit, an apartment can be held for 14 days.
Q - How long will the application approval process take?
A - Once we receive all the required documents, the approval process should take no more than 48-72 hours.
Q - Do you accept cash for holding deposits or rent?
A - Under no circumstances do our offices accept cash. You can pay online at your property's website, www.whiteoakterrace.com.
Spacious, nice, and clean. Well maintained.- Verified Resident
I just love that it's full of kind families.- Verified Resident
Very spacious units.- Verified Resident
You can walk to everything you need.- Verified Resident
The building is well maintained and the location is convenient - with grocery stores and a handful of restaurants within walking distance.- Verified Resident
I love White Oak Terrace Apartments for many reasons! First the management is wonderful! Very communicative, kind, and they take pride in the apartments. Anytime I send in a maintenance request, they are at my place fixing it within 24 hrs which is amazing! Second, it is a beautiful place to live. The courtyard is beautiful and peaceful, the pool is always clean, everyone is kind and friendly and the apartments are HUGE! Third, it is so safe and affordable. Definition of "bang for your buck!"- Verified Resident
The facility is great, the upgrades are always welcome and the response from the management team is always expedient and efficient. We have never had an issue! Large apartments, large pool, great gym facility and a good place for families!"- Verified Resident